"Delay to appointments not acceptable"
About: The Queen Elizabeth Hospital / Ophthalmology The Queen Elizabeth Hospital Ophthalmology PE30 4ET
Posted by April2 (as ),
Patient was seen July 2014 and Consultant requested follow-up appointment in 6 months. An appointment was sent out to the patient for January 2015. This was inconvenient as she was abroad visiting family on this date.
She contacted QEH and was told that the next available appointment would be March 2015 I. e. 9 months from the original consultation not 6 as requested by the Consultant.
She has subsequently had two letters each saying due to unforeseen circumstances the clinic has been cancelled and a further appointment has been made.
The first letter put her appointment back to May and the second to July 2015 I. e. 12 months from the original consultation.
The patient has grave concerns regarding the timely monitoring of her eye condition and feels that this apparently indiscriminate delay to appointments is not acceptable.