"My experience of IBD Nurse care"
About: Royal Alexandra Hospital / General Medicine Royal Alexandra Hospital General Medicine PA2 9PN
Posted by unhappy IBD (as ),
I have been a patient of the IBD service for five years after being diagnosed with ulcerativ colitis. The attitude of the IBD nurses at the RAH is poor and unhelpful. I've tried to call the helpline a number of times and seldom get a response. When they do get back to you, I've been told off because they don't think that my problem is urgent enough. I've spoken to my hospital Doctor about this, only to be told that they are very busy and that there are more needy patients waiting on calls. I thought every patient had the right to be treated with respect and be listened to. I only transferred to this hospital because I heard of what a good service they provided. It would seem that things have changed in recent years. Maybe the nurses should look at the way they talk to sick people. I'm so disgusted