"No information given!"

I broke my clavicle nearly a week ago and an ambulance took me to A&E, the paramedics were excellent but as soon as I got to Medway Maritime hospital that's where it all went wrong. Had to wait for a while before I was seen which is understandable sometimes. The team that got me on to a trolley and the Radiologist were great but the attitude of the Doctors I saw after that was disdainful to say the least. The conversations just seemed designed to fob me off and get me out of there asap. I was told that they would contact me to arrange an appointment in the fracture clinic for a week later. It's a week tomorrow and haven't heard anything so phoned. I have just been told that I should have been given a pink slip with all the contact information on it, and could have phoned 48 hours after going to A&E, but because I wasn't given a slip I have now got to wait another 5 days! I am in agony every day with a double fracture and really need an appointment to make a decision about what to do and now I am being left to get on with it again. Cared for? No I don't think so!