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"My day case procedure at the Royal Derby Hospital"

About: Royal Derby Hospital

I would just like to say that how impressed i am with the care I received on Friday 17th April in ward 207 day case ward. What struck me first was the cleanliness of the room I had, and the bathroom facilities were spotless. The staff were friendly and informative, I never felt uneasy about the operation I was about to have at all. The orthopedic consultant was very nice and came to me just after my admission to explain what was going to happen. I then had a visit from the anaesthetist who again gave me a choice sedation. The nurses who booked me in and the nurses who did the observations were lovely. From going down to theatre and meeting theatre staff I would not have received better treatment had I been in a position to pay for private treatment. Recovery staff were excellent, and I was so impressed with the whole experience. Thank you so much for your super care.

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Responses

Response from Royal Derby Hospital 9 years ago
Royal Derby Hospital
Submitted on 20/04/2015 at 15:54
Published on nhs.uk on 21/04/2015 at 01:01


Many thanks for your kind comments received via your NHS Choices recent review regarding our Orthopaedic Services at the Derby Teaching Hospitals NHS Foundation Trust. It is always nice to receive such positive feedback and we will certainly ensure this is shared with the relevant staff. In the meantime, many thanks once again for taking the time to provide us with this feedback and may we take the opportunity to say how pleased we were to hear your treatment went well and wish you very best wishes for the future. Kind regards Patient Experience team for Derby teaching Hospitals NHS Foundation Trust

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