This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Excellent Care & Service

Story from nhs.uk

"Excellent Care & Service"

About: Royal Victoria Hospital (Folkestone) (Folkestone)

Following a fall on Friday 17th April I was taken to the Walk In Centre at the Royal Victoria Site in Folkestone. I was seen almost immediately and thoroughly checked over resulting in an X ray revealing a broken hand. The staff were extremely professional but also friendly and comforting. I have attended again today and received the same five star service. My sincere Thanks to the staff here on providing an excellent service in a friendly and welcoming environment.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 8 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 29/04/2015 at 23:04
Published on Care Opinion on 30/04/2015 at 09:27

Thank you so much for your feedback and I am glad you were please with the service provided by the community team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k