"I fail to understand why the eye ..."
About: Southampton General Hospital Southampton General Hospital Southampton SO16 6YD
What I liked
I fail to understand why the eye hospital is so lacking in basic deaf awareness. I fail to understand why the doctors are so lacking in basic understanding of fears of patients when instruments are so near parients' eyes. Why do I never see the same doctor twice? Why do I never see a doctor with good lip patterns?
What could be improved
All staff need to look at patients and speak clear English. Staff should make appointments after consultations. Why is it not possible to make an appointment so at least we have some choice. Why are appointments cancelled with no explanation/