"Para-medic care and Acute Stroke Unit"

About: Addenbrooke's Hospital

I had excellent care throughout - particular mention to the trainee para-medic who looked after me until I got to hospital and then all the staff in A&E, Resusitation, and Acute Stroke Unit whose care was superb. I felt involved in all stages of my treatment, everyone was patient, considerate, respectful and caring and I felt my condition was very thoroughly investigated and all my questions and concerns addressed fully. Particular mention to one person for being so cheerful, and the stroke research team for their useful advice, the OT for taking me into the garden and Tadge Sullivan the junior doctor who took the trouble to phone my GP and find out the history of my heart murmur and explain the possible causes of my stroke so clearly as well as the future care and investigations I will have. Also the lovely person, who brought such good food each meal time and all the nurses for their kind attention to my care. It was scary being in hospital on my 55th birthday but I couldn't have spent it with nicer people! A huge thank you to everyone.

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Responses

Response from Addenbrooke's Hospital

Thank you very much for all your kind words about the care you received from a paramedic and the staff at Addenbrooke's emergency department and stroke unit. It is very pleasing to hear that you were looked after so well by a range of staff and they will be very glad to learn that you felt so well cared for. I hope you are recovering well. I will make sure that the staff at Addenbrooke's receive your comments, and if you would like me to pass on your compliment about the paramedic, I would be grateful if you could contact the Patient Advice and Liaison Service on 01223 216756 or email pals@addenbrookes.nhs.uk with a few more details and the ambulance service will be able to identify the staff member involved. Patient Advice and Liaison Service

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