"Car Park Other Issues"

About: Sunderland Royal Hospital

You have just wasted a lot of money by spending it on a car park for the lazy people who can`t be bothered to get a bus or get a taxi or walk their if they live close enough. I am 67 years old,and I have been in and out of this hospital,and I get there by bus or a taxi. I am due to go in again,and I will be getting the bus again. When I was in I watched the cleaner`s has you do. They did not pull one bed out to clean underneath,and there was a blood stain on the floor,and it was still there when they left disgrace. A patient wanted a glass of water who was bed ridden no nurses to be seen so I said I will get you one. On my way to get the water I noticed a group of nurses huddled round the desk,and discussing what kind of Pizza they were having. I raised my voice a little bit and said their is a patient who want`s a drink of water when you have finished deciding what Piizza you are having or are you all on your dinner hour. They all looked at me in shock,so much for the Angels,but I will not tar them all with the same brush.

Story from NHS Choices

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Response from Sunderland Royal Hospital

Thank you for your feedback. We were concerned to read about some of your observations whilst an inpatient and would like to follow these up with the relevant ward. Would you be able to contact the Help and Advice Service and with the name of the ward on which you were staying so can address your areas of concern (email helpandadviceservice@chsft.nhs.uk). Thank you.

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