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"Review of recent admission"

About: Royal Sussex County Hospital

Following an injury abroad I returned home and had to attend A&E for assessment, this led me to an admission and to two operations. From first contact to discharge I would like to commend the staff from cleaners to consultants on the exemplary care I received. Although it is clear that resources are extremely stretched the time and care I received was fantastic. The nursing staff both A&E and on the ward worked continually with out complaint and with the same high standard of care. The theatre staff and surgeons took great care and showed such respect and ensured that I was fully informed, this made a very stressful experience much easier. My only comment would be to some of the patients I came across and their need to realise that this is a hospital and not a hotel. When you have an illness you want good care, compassion and understanding. This hospital provided all of these.

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Responses

Response from Royal Sussex County Hospital 9 years ago
Royal Sussex County Hospital
Submitted on 20/04/2015 at 08:47
Published on nhs.uk on 21/04/2015 at 01:02


Dear Christine, Thank you for posting such a positive review about your experience of our A&E and Orthopaedic Departments at the Royal Sussex County Hospital recently. I will forward your comments on to both teams, who I know will be delighted to see such good feedback. I do hope you are now recovering well. Andrew Harvey Patient Advice & Liaison Service Brighton & Sussex University Hospitals

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