"A&E Visit"

About: Royal Derby Hospital

I am the first one to complain if I have received a bad product or service so it is only right if I praise the opposite. Last night I had occasion to visit A&E and from reception to triage to treatment I was treated with respect, kindness and happy staff - a refreshing change in our busy society and even more so when you hear he pressures the NHS is put under. I would like like to give extra praise to the nurse practitioner they are a credit to the department

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Responses

Response from Royal Derby Hospital

We were very pleased to read your kind comments regarding your recent visit to our Emergency Department and were also very pleased to hear it was such a positive experience. We will certainly ensure this information is shared with the relevant staff in this area as we are sure they also will be most appreciative. Many thanks for taking the time to provide us with this feedback and may we take this opportunity to wish you very best wishes for the future, Kind regards The Patient Experience Team for Derby Teaching Hospitals NHS Foundation Trust

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