"When the NHS works, it works really ..."

About: King Edward Vii Hospital (Windsor)

(as the patient),

What I liked

When the NHS works, it works really well. I was diagnosed with a detatched retina and operated on the next day. I encountered great nursing and theatre staff and excellent consultants.

What could be improved

The appointment system afterwards wasn't very impressive, I was booked into the walk-in eye clinic instead of seeing my consultant which wasted everyones time

Story from NHS Choices

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