"A doctor who didn't seem to care"
About: Royal Alexandra Hospital / Ophthalmology Royal Alexandra Hospital Ophthalmology PA2 9PN
Posted by mtc (as ),
Very bad uncaring behaviour of a senior doctor. My mother and I felt shocked and helpless by this doctor's uncaring atitude to my mothers problem.
She had gone hoping for the best but was left almost in tears by the treatment. Not by the nurses and other staff but by the senior doctor. At all times, they were aloof and abrupt, very unwilling to answer any questions and made us feel that we had no right to be taking up their time.
This appointment was a big thing for my mother and she had hoped for better news. But the doctor told her in a very abrupt manner that there was no hope, her eyes would never get better and that she could have injections to help maintain what sight she had but that there were no guarantees.
When she said that she would take the injections and maybe things would improve, the doctor wheeled their chair right over to her and shouted that they never said that, and that she should never say that they had said that. Her eyes would NEVER get any better and that the injections could only stabilise the condition and even that was not certain.
This was all shocking news and, of course, what the doctor said was true - but to shock an elderly lady, one who suffers from other health issues, like that was, in my opinion unforgivable.