"Excellent caring staff"
About: Burnley General Hospital Burnley General Hospital Burnley BB10 2PQ
Posted by Carley Poole
I went to urgent care with a suspected broken ankle, which turned out to be a spiral fracture. I had 2 x-rays and ended up with my lower leg in plaster. The care I received was excellent - I was kept well informed, the waiting time wasn't bad and the staff in particular were all friendly, caring and personable, in particular the receptionist who booked me in for x-ray and kept our spirits up whilst we waited! Thank you very much to all involved from the triage nurse to the staff who did my x rays, the porters and the nurse who plastered me up. All in all, a good experience of the urgent care centre at Burnley (or as good an experience you can have with a fractured ankle!)