"Car park linked directly to entrance ..."
About: Royal Berkshire Hospital Royal Berkshire Hospital Reading RG1 5AN
Posted by Mr Eason (as ),
What I liked
Car park linked directly to entrance of level 2.
What could be improved
The 'Show up and go' system for Ultrasound. I really do not understand their system and why It is so inefficient and needlessly complicated? It seems to rely on the communication between main reception, and the weird cabinet-in-corridor based reception of the ultrasound waiting room. It oozes "unprofessional" from the get go. When you are eventually given an appointment, you soon learn that the communication between the two aforementioned areas is pretty much non-existent. So expect even longer waiting times. Opinions expressed in my eventual appointment, were massively contradicted in a (reluctant, but later warranted) BUPA appointment 2 weeks later.
I must add that not every member of staff is at blame here, some were nice and good at their job, whilst others were rude and seemingly useless. Sadly, the latter eclipsed the overall experience. I would honestly think twice before going here ever again.