"Visiting A & E"

About: Sunderland Royal Hospital

Being a regular visitor to the hospital I can see a rapid decline in A&E. They need to decide where they want to see a 16 year old, as we constantly get put in adults to be told go to children's and then when sent to children's put in adults. It is enough that you have to visit the department at all never mind in the middle of the night then have some mini war going on internally as to where you should be seen. As on a previous visit was told by a doctor if at school should be paediatrics , which I consider 6th form school to be just that.

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Response from Sunderland Royal Hospital

Please accept our apologies for the delay in responding. We are sorry to hear of your experience and apologise for any distress caused. If you would like to discuss your case with a member of staff, please contact the Help and Advice Service using the contact details below: Email: Helpandadviceservice@chsft.nhs.uk Telephone: 0191 569 9855 or freephone 0800 5876513 Opening times: Monday – Friday 8 am – 5pm

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