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Bishop Auckland Hospital Feedback

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"Bishop Auckland Hospital Feedback"

About: Bishop Auckland Hospital

i taken my 2 daughters tonight both got rashes one had it for a week to sit for a hour and not getting to see doctor when talked to staff and asked when im seeing a doctor ya have to wait till when been waiting over a hour to see a doctor when there was 3 doctors in there doing nothing my daughter are 1 years old and 4 years old my 4 years old has epilepsy and she could had a fit anytime its shocking and i will be making another complaint to nhs as we never got to see doctor walked out

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Responses

Response from Bishop Auckland Hospital 9 years ago
Bishop Auckland Hospital

Submitted on 22/04/2015 at 09:16
Published on nhs.uk on 23/04/2015 at 01:01

Thank you for providing feedback on your recetn visit with your 2 daughters to the Urgent Care Centre at Bishop Auckland Hospital. I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the manager for the service. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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