"Nurse."

About: St Lukes Hospital (Bradford)

I have had my fair share of nurses and doctors over he past couple years that have seen to me. I have had polite, rude and in some cases offensive nurses and doctors see me, but I've never had a nurse like theNurse I had here. They are the most polite and helpful person I have ever had the pleasure to meet. The doctor talked me through everything and asked me about my options. Whilst the nurse wrote everything down in detail for me and gave me contact numbers for them in case I needed help with my medication - and because the nurse and the doctor wanted to know the outcome of my treatment in the long run. Not only that but the nurse also asked me about my upcoming exams so that they could write to who I am being referred to so that the appointment would co-inside with my exams. As well as walk me to the pharmacy so I didn't get lost. I would gladly have them as my nurse again.

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Responses

Response from St Lukes Hospital

Hello, first of please accept my sincere apologies that you did not get a response at the time. This was due to a technical problem which means some posts were not appearing in our feed. We only became aware of this recently and are working with NHS Choices to put this right.

We do value all the feedback we get and take it seriously, and I am very sorry you have had this delay in hearing from us.

Thank you for the time and effort you put into sending us your feedback, and I am glad you had a good experience of care with us, which is what we want for all our patients.

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