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perfect service

Story from nhs.uk

"perfect service"

About: Bridgwater Community Hospital

Had to bring my elderly parent into minor injuries on a saturday as the wound site of an operation was red and weeping , we had tried to contact musgrove hospital department for advice but got no answer nor from their doctors both were closed .So rang Bridgwater hospital and was told to come straight away as they were happy to check them out .after a short wait were seen by a lovely nurse who checked ,cleaned and dressed wound and prescribed medication . Perfect experience . One happy parent and one relieved daughter .Can not thank them enough

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Responses

Response from Bridgwater Community Hospital 8 years ago
Bridgwater Community Hospital

Submitted on 11/05/2015 at 11:06
Published on nhs.uk on 12/05/2015 at 01:01

Thank you very much for taking the time to share your recent positive experience of the MIU service in Bridgwater. The Patient Advice and Liaison Service, PALS, will be pleased to share your comments with the manager of MIU services and the lead nurse in the hospital, who will, I am sure, be very happy to cascade the comments to the team as a whole. I hope that your mother is now on the road to recovery, and PALS would like to wish you all well for the future. With kind regards Karen Howard-Grenville PALS Specialist.

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