"day case"

went in for day care operation, the nurse on the day care was a credit to nursing they were amazing and the care they gave me was second to none, nothing was to much for them and they listened to my needs ???? I do however have to say that after care does not carry the same credit, after contacting them today with a concern and being told to get my temp taken as there maybe an infection, I am a nurse and know there is but that isn't my worry that I rang about ????

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Fulwood Hall Hospital

Thank you for your comments; I am pleased you were happy with your nursing care whilst you were on site with us.

I am concerend, however, about your aftercare.

I will feed back to the team on this and ask Matron and the Ward Manager to review how we are handling aftercare phone calls of this nature.

Amy Simpson

General Manager

  • {{helpful}} of {{total()}} people think this response is helpful