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One star because I cannot leave lower

Story from nhs.uk

"One star because I cannot leave lower"

About: Stoke Mandeville Hospital

- A&E department dirty - Reception staff uncooperative - Sister condescending - Patient dignity and respect - non existent - The triage nurse well behaved, but no experience - The consultant - experienced and well behaved would not recommend this hospital to anyone

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust 8 years ago
Anthony Banton
Patient Experience Manager,
Buckinghamshire Healthcare NHS Trust

Submitted on 26/06/2015 at 11:50
Published on Care Opinion at 11:52

Dear Responder

I am sorry to learn that your experience of patient care has resulted in you not being totally satisfied. Please contact me on my direct telephone number-01494734481 to discuss your experience and how I may be able to help to improve the situation.

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