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Nothing

Story from nhs.uk

"Nothing"

About: Horton General Hospital

(as the patient),

What I liked

Nothing

What could be improved

the staff could work more together i went up there with a bad ankle been reffered by my doctor i was exceptionally angry i went up there at 4.00pm and was up there till 12.30

i was exceptionally annoyed that patients who signed in after me where seen before me and other patients in the waiting room. i was very angry that when the doctors and nurses saw they had patients they just sat in their office chatting with cups of teas in hand and laughing. i found this very very unacceptable.

Anything else?

Dont go there for treatment go to the John radcliffe in Oxford

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Responses

Response from Horton General Hospital 14 years ago
Horton General Hospital

Submitted on 17/08/2009 at 11:34
Published on nhs.uk on 15/11/2009 at 20:16

We are sorry that you were so unhappy with your experience at the Horton General Hospital. If you would like to discuss these issues with us in person, please contact our Patient Advice and Liaison Service on 01295 229259, Monday to Friday 900am - 5.00pm, or email PALSHH@orh.nhs.uk.

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