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Empathetic Staff

Posted By sunshine2day

"Empathetic Staff"

About: Specialist Nursing Services / Special needs dental service/Community Dental Service

(as a staff member posting for a patient/service user),

The staff at Park House Dental Clinic are very empathetic to my special needs having clinical PTSD. Although this is only my second appointment everything is explained very well.

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Responses

Response from Jane Walker, Dental Operational Team Leader, Integrated Dental Unit, County Health Partnerships 9 years ago
Jane Walker
Dental Operational Team Leader, Integrated Dental Unit,
County Health Partnerships

Submitted on 15/04/2015 at 11:25
Published on Care Opinion at 13:09

Thank you for kind comments regarding your Dental Treatment at Park House. I am pleased to hear that they were empathetic to your special needs and that everything was explanined to you. I will share this with the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by sunshine2day (a staff member posting for a patient/service user)

Thank You. I hope within time I will be able to deal with my Clinical PTSD and I am sure the team at Park House will help me to take those first steps. I am still very nervous and know this is a long road ahead of me but when you have staff that care like they do, it feels like they are holding my hand during this process THANK YOU ALL OF YOU XXX

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