"Put at ease straight away"

About: Specialist services / Special needs dental service/Community Dental Service

(as a staff member posting for a carer/relative),

My daughter was sent to Mary Potter Dental Clinic after getting very upset having a filling at the dentist. She has just had her second treatment appointment. At first she was very nervous but was put at ease straight away. Everything was explained to her so she wasn't as scared. I don't anticipate many nerves next time.

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Response from Jane Walker, Dental Nurse Manager, Integrated Dental Unit, County Health Partnerships

Thank you for commenting about your daughters recent dental treatment at Mary Potter centre. I am pleased that she was made to feel at ease by our staff following being upset previously, it sounds like she will be fine at her next appointment.

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