This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

No Complaints from me!

Posted By emgee

"No Complaints from me!"

About: Stepping Hill Hospital / Emergency Department

(as the patient),

Had a recurrence of rapid heartbeat (previously experiencd in 2010) so my husband drove me to A and E arriving at about 10. 45pm I was registered and triaged within 5 minutes and was in Resus in a couple of minutes more. I cant fault the care I received, moved to the Short Stay unit at 6. 00 am monitored hourly until 3pm when I was seen by the Consultant and home again by 7. 00pm The follow up process hasnt been quite so good but I'm not too concerned by what seems to be a complex system.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Stepping Hill Hospital 8 years ago
Stepping Hill Hospital

Submitted on 03/06/2015 at 10:28
Published on nhs.uk on 04/06/2015 at 01:01

Thank you for your comments. I am pleased that you were seen quickly in ED, and hope you are recovering well. I will pass your feedback to the staff in ED. Please contact Patient and Customer Services on 0161 419 5678 if you would like to discuss the follow up process. Kieren Done Complaints and Customer Service Team Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k