"Uninterested care coordinators & psychiatrists"

About: Lancashire Care NHS Foundation Trust / Complex care and treatment

(as the patient),

I feel my care coordinator was highly aloof and actually quite calculating, as was one of the psychiatrists also. Very difficult to work with. Actually very disinterested and forever looking for excuses to avoid me.

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Response from Sarah Harrison, Head of Hearing Feedback, Lancashire Care NHS Foundation Trust

Thank you for taking the time to share your experiences.

We would very much welcome the opportunity to explore the issues you raise in your post if you felt this was something you would be interested in doing. Please feel free to contact me on 01772 695315.


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Update posted by bornB (the patient)

No thankyou. As I have already said, your complaints procedure is too stressful.

I'm actually already ill without being made even more ill by the never ending bureaucracy of your organisation.