"Trying to find a parking place ..."
About: Churchill Hospital Churchill Hospital Oxford OX3 7LE
What could be improved
Trying to find a parking place was absolutely awful. I circled round the whole site twice desperately searching for somewhere to park.
When I did eventually find a spot, I looked for somewhere to buy a ticket. After some minutes loking I found a ticket machine but it was out of order without explanation. I then tracked down a security guard who told me that there was no charge that day. I now had five minutes to find my way to Dermatology. I had arrived early at the Churchill and now I was almost late. There were no obvious signs to help me find my way. I arrived, hot, sweaty and stressed to find that they were running over an hour late.
The non-medical experience was dreadful. Whoever is in charge of parking and signage needs to take immediate action. Other patients felt the same way as me and this should not be allowed to continue!
If I had been elderly or infirm, the experience would have been even worse. Please think about these things from the patient's perspective.