"Cheltenham: a very kind and caring hospital"

I have just had a dental operation with some complications which meant I had to stay in the Cardiac Ward overnight. The care and kindness I received was exemplary and I am very grateful.

I recently had to go to John Radcliffe Hospital in Oxford and there I was lost in a sea of bureaucracy and impersonal treatment which left me worried and scared. At Cheltenham Hosptial there is none of this - this is a very kind hospital with massive commitment from staff on all levels, from the hospital admissions secretary, to the various people who one sees before coming into hospital, to the consultants, the nurses and the sisters, the people who clean the ward, bring you a cup of tea or wheel you around on a bed.

I can say that Cheltenham Hospital is a very good hospital and I do hope they keep it that way. It is a NHS hospital to be proud of in the UK.