"perssonel trauma"

About: The James Cook University Hospital

arrived early morning to ward 15 clinic, from a walk in health centre on the morning of the 28th of march. met and exceptionally treated by initially sister. (wow what a diamond) from here on I was prodded and poked by surgical assessment team and transferred to ward 7. professional yes , attentative yes first class treatment yes but above all the perssonel caracters of the staff shine through despite busy days and night shifts. diagnoises ruptured appendix , removed and recovering very well .thankyou james cook ward15 clinic ward 7 and special regards to late night surgical team and i now know how challengeing my problem was to you .

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Responses

Response from The James Cook University Hospital

Good morning Thank you for your feedback in which you express thanks for the care and treatment you received during your admission to The James Cook University Hospital. It is always pleasing to receive words of thanks and I very much appreciate you taking the time to contact us. I shall certainly forward your kind words to the staff involved, who, I am sure will be equally pleased to read them. We welcome nominations for the Trust’s annual ‘Nightingale Awards’ which, once a year, recognise the important contribution nursing and midwifery make to patients and their families at The James Cook University Hospital or the Friarage Hospital on a day-to-day basis. Forms are available from the director of Nursing’s office on 01642 854344 or by emailing val.fothergill@stees.nhs.uk. Alternatively, you may wish to nominate online at www.southtees.nhs.uk/about/awards/ Many thanks again for your kind words With best wishes Mrs Karen Harwood Lead Nurse/Patient Relations Manager