I went for an early morning X Ray that had been a GP referral. I had to wait For over a month for this.When I got to the X Ray department the receptionist was sorting some patients problems over the phone,but there was 3 other X ray helpers behind the desk lounging with their back to the wall and general ignoring me, I appreciate that they are can not check me in for the appointment,but a bit of eye contact and a acknowledgment that I would be delt with soon would have been at least polite. Eventually the receptionist (who was still on the phone) asked if I had an appointment. The a radiographer came out and asked me a my name and all was sorted and fine from there on. It was the Genral feeling of being ignored for 3-4 mins that totally annoyed me. I cannot fault the Radiogrpher they were very nice,and I can not blame the Receptionist they were busy,it was the the other 3 that spoiled the appoimtment .
"X-Ray Department."
About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Nottingham NG7 2UH
Posted via nhs.uk
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