"A big thank you"

I spent the afternoon in for day surgery - I was very nervous but needn't have worried. The nurses and theatre staff were so friendly and explained exactly what was going to happen and what I might expect to happen. All my questions were answered. The hospital was very clean and being so small was very peaceful. There were only 2 ladies in so we were put in a separate area which pleased me! I even had a decent cup of tea afterwards. I have to return every year for the next 10 years so it would be lovely to keep the hospital at this standard for the future. I will not feel worried beforehand for next year's visit ! - thanks again.

Story from NHS Choices

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Response from Lewes Victoria Hospital

Dear Monica We're happy to hear that your experience with Day Surgery at Lewes Victoria Hospital was positive for you and that you will no longer be nervous before attending future visits. As a Trust, staff work hard to make every patient experience as good as it can be, this includes making sure all questions are answered and that clinical procedures are fully understood. Thank you for taking the time to provide feedback. We will ensure that your posting is shared with the staff concerned. With best wishes

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