"my 21 month old"

About: University Hospital (Coventry)

i would firstly like to congratulate the staff on ward 15 (childrens ward) from the consultant to the cleaners everyone was fantastic, my boy was admitted from George Elliot hospital last week in what I can only describe as an extremely scary situation. the first staff nurse we met was brilliant at their job they told us exactly what they needed to do and why and kept us up to date all the time, with this hospital being a university hospital there were trainee nurses there every day and I must say the standard of the course must be exceptionally high as all of them were excellent at their jobs we were there for 4 nights and I can honestly say I would trust all of the people involved in my boys care with my life thank you

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Responses

Response from University Hospital (Coventry)

Dear Carl Thank you for providing feedback of the Children’s Ward (Ward 15) at University Hospital, Coventry in April 2015. I am delighted to read your comments about how every member of staff from Consultants to Cleaners were fantastic. The level of care you describe is what we expect so it’s pleasing to hear you confirm that’s what you experienced. I will share your kind comments with the Modern Matron for Ward 15 so they can be fed back to the team on the ward, including the student nurses who you also praised. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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