About: Whiston Hospital

I was left in a barrier room, I was eventually given a night bag for my catheter told to leave it on the floor. Not happy got into my wheelchair and had to demand a catheter stand! Was advised by sister a lot of wards do not have them. They had to go to other wards to find one! This is unacceptable. I was in at the time being treated for c diff caught at whiston hospital. After a bad urosepsis infection! I was told over 2 years ago this would not happen again at Whiston, so nothing has changed and that concerns me! I was also left 40 minutes after buzzing 3 time to empty make leg bag, this did not happen and it backfilled leaving me in a wet bad of infected urine... Distressed and angry.

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Response from Whiston Hospital

Thank you for contacting us with your comments and observations during your recent visit to Whiston Hospital. I am sorry to hear of your dissatisfaction. We would like an opportunity to explore this further so that we can find out what happened and so try to ensure that a situation like this does not happen in the future. If you contact the Patient Experience Team on 0151 430 1376 we would be happy to discuss this with you.

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