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day surgery

Story from nhs.uk

"day surgery"

About: Hexham General Hospital

I had a foot procedure in October 2014, from my first consultation through to my operation,the care I received was second to none, from all the staff at the hospital. I was so nervous the nurses reassured me in every way,so very professional and caring. The outcome of the operation is marvelous I am so pleased. I would like to thank the whole team. Reason for leaving my review for so long,I have had another operation on the other foot and all my after care is at Hexham from the same team no worries at all. Thank you again.

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Responses

Response from Hexham General Hospital 9 years ago
Hexham General Hospital

Submitted on 12/04/2015 at 10:12
Published on nhs.uk on 13/04/2015 at 01:01

Dear Jennifer, Thanks for your feedback. I am so glad that you felt able to return for treatment feeling very confident about the quality of care that you were about to receive. It is exactly this level of reliable, safe, kind and high quality care that we want to give to all our patients every day. The team will be chuffed to know that they haven't let you down and that their professionalism and support meant such a lot to you. It is also great to hear that the outcomes from your surgery have been so positive. Thanks for taking the time to share your story with us - all feedback is much appreciated whenever it arrives ! With best wishes, Annie

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