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well looked after

Story from nhs.uk

"well looked after"

About: Heartlands Hospital

came in with chest pains seen straight away was well looked after by the Consultant who was reassuring confident and very thorogh in their findings , was put on to ward 20 and again was made very welcome, cannott fault any of the staff at all

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 9 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 16/04/2015 at 10:04
Published on Care Opinion at 12:18

Dear Mr Watson

Thank you very much for your comments following your attendance at Good Hope Hospital Emergency Department.

I will ensure that the Emergency Department team and Ward 20 staff are made aware of your feedback and I'm sure they will be thrilled. Positive patient feedback is so important to the team.

Once again, thank you for taking the time to post your comments.

May I wish you well in your continued recovery.

Kind Regards

Marie Helebert

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