"shocked at the attention given to telephone..."
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
Posted by Anonymous
i was calling the forth time and again heard a yes! i somewhere knew i was making a wasteful two hour journey to the hospital with my two little kids one of whom was discharged from the hospital only two days back. it was for the Heel prick test they do in the child's first year. I was calling them again and again to confirm if they would still do it when the child is already 13 months old and the person over the phone told me yes. so i went there and themn i was refused after an hour long wait. i don't know if they can;t manage it what a person is asking and check the details with atleast some attention. the staff can not imagine how i made my lil boy ready to be in the hospital again after just two days when he was discharged from the same hospital.