"Two of the nurses were kind and caring"

About: Weston General Hospital

(as a relative),

What I liked

Two of the nurses were kind and caring

What could be improved

Basis nursing care

Nutrition and hydration

Infection control (cannula care in particular)

Communication with patient and visitors

Attitude to elderly patients

Timeliness of diagnosis

Timeliness of tests and treatment

Explanations to patient about tests and treatment

Medicines management

Appalling handling of family members by senior staff

Story from NHS Choices

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