"Positive consultation, not rushed, clear explanations given"

About: Bridgnorth Hospital

(as the patient),

Clean and welcoming hospital facilities.

Approachable staff.

Met Dr Summers, positive consultation, not rushed, clear explanations, confident manner. Then had x-rays and then saw Dr Summers again all in the same morning. Feel this very lean approach means that there is not time wasted between appointments and I have a clear understanding of what is next.

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Responses

Response from Soma Moulik, PALS/FOI/Complaints Manager, Shropshire Community Health NHS Trust

Thank you for taking the time to post your comment about the service received at Bridgnorth Hospital.

It is heartening to know that you were pleased with the facilities, approachable staff and the consultation. Thank you for your kind words which I will share with the Hospital Manager as staff work very hard to provide the best possible care to all patients. Your feedback is very important as it not only helps us to continue remain motivated but also guides us to make improvements in future.

Thank you once again for taking the time and effort to give us your feedback about Bridgnorth. Hope we can continue to provide an excellent service to all our patients at all times.

Kind regards

Soma

Telephone: 0800 032 1107 or 01743 277689; Email: soma.moulik@shropcom.nhs.uk

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