"Beynon centre Day Surgery"

About: New Cross Hospital

I attended the Beynon Centre 2nd April. I received excellent care throughout my stay. I must praise the staff at all levels for their care and consideration. Communication was very good, nothing was done without my complete understanding of what was happening and what outcomes were being sought by the staff and myself. It was a very positive experience, thank you to the centre staff, theatre staff, anaesthetists, and my consultant's team including administrative support. Jane Rowley

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Responses

Response from The Royal Wolverhampton NHS Trust

Dear Jane Rowley

Thank you very much for posting your comments relating to your recent patient experience at the Beynon Centre. I will share your comments with our staff!

I wish you well with your recovery!

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

Response from New Cross Hospital

Dear Jane Rowley Thank you very much for posting your comments relating to your recent patient experience at the Beynon Centre, New Cross Hospital. I will share your comments with our staff and wish you well with your recovery! Just to inform you, the Care Quality Commission (CQC) are holding two public listening events on: Tuesday 26 May 2015 at The Mount Hotel, Mount Road, Tettenhall Wood, Wolverhampton. WV6 8HL at 6.30pm and Wednesday 27 May 2015 at St Luke's Church and Community Centre, Parish Office, Church Street, Cannock, Staffordshire WS11 1DE at 6.30pm Any feedback that you can provide to the CQC would be very much appreciated. If you require any further information relating to this event, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01902 695362. Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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