"I was also a patient in October ..."

About: Torbay Hospital

(as the patient),

What I liked

I was also a patient in October 07.

I was booked in twice for a laparoscopy in the day clinic for gynae reasons. I found it very distressing that once you have recovered from, theatre - you are taken to a mixed ward. When i needed to go to the toilet I had to walk past a lot of men in beds in a rather revealing hospital gown when I was in a lot of discomfort following the procedure. I think it is disgusting that when women have had surgery of an intimate nature, they have to recover on a mixed ward.

What could be improved

Seperate recovery area for women who have undergone Gynae surgery.

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Response from Torbay Hospital

We are deeply concerned that this experience has been so distressing for you. The Day Surgery Matron would be very willing to meet with you to learn what could have been done better. She can be contacted on 01803 654040. Normally, patients are offered a dressing gown. Work has been undertaken very recently on the Day Surgery Unit to improve privacy and dignity. Additional screening has been put in place to help divide male and female post-op recovery areas. The unit's new information leaflet explains that because it is a secondary recovery area for surgical patients it is not single-sex, although there are single-sex toilet facilities and same-sex trolley areas.

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