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Care Opinion

Exellent care

Posted By Nervous nurse

"Exellent care"

About: University Hospital Ayr / General Medicine

(as the patient),

Excellent care and attention to a very nervous, anxious patient.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 13/04/2015 at 08:42
Published on Care Opinion at 08:49

picture of Eunice Goodwin

Dear Nervousnurse,

I am glad you had good care and as you will know, we all appreciate good feedback. Thank you for letting us know how you felt about your care.

Best wishes,

Eunice

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