"Five Star Service From a Five Star Team"

About: The Royal Liverpool University Hospital

I attended the A and E Department on 7April 2015 after a fall had resulted in a fractured bone in my wrist.I had expected to wait a long time to be dealt with by competent but harrased staff.What I got was a far superior service to that I have received in private hospitals around the world where I have been footing the bill. The nursing staff.Radiologists and Doctors with whom I came into contact, without exception, were excellent.Every step was explained to me in clear terms and the resulting treatment was carried out with a high degree of care and professionalism .My stay in the Department lasted 4 hours from start to finish which I do not think could be bettered anywhere.I am very grateful for the care I received and would ask that you pass on my thanks to the team

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Response from The Royal Liverpool University Hospital

Thank you for your kind comments about our Emergency Department. We are pleased that you had a good experience and will pass on your comments to our staff.