I came: I was seen: I was conquered by the concerned efficiency of reception staff. Before I could turn the first page of 'Long-wait, boredom evading book' I was called by the nurse into clinic-room 2, told to get out of my trousers & shoes & put thru' a quick-fire routine of 'knees-bend-toes-stretch-Ah!Ah!Ah!' & told "7-10 days-if-you're-not-okay-by-then-see-y'GP." And I was done, all bar filling in my hymn of praise on a form (else they might not have let me out) And that was my 2nd unpremeditated visit to Bridwater's new Community Hospital, & first time I was seen just as quickly & efficiently. Keep it up/

Story from NHS Choices

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Response from Bridgwater Community Hospital

Thank you for taking the time to share your positive feedback regarding the Orthopaedic Assessment Service at Bridgwater Hospital. The Patient Advice and Liaison Service, PALS, will be pleased to share your comments with the manager of the service, who in turn will happily share this feedback with the team involved. I hope that you are on the mend, and if you wish to share any further experiences of Somerset Partnership PALS will be happy to help. We are available on 01278 432022 or email at pals@sompar.nhs.uk

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