"Having to complete a patient satisfaction survey while on HDU"
About: Queen's Medical Centre / Hepatobiliary and pancreatic surgery Queen's Medical Centre Hepatobiliary and pancreatic surgery NG7 2UH
Posted by Nina Brindisi (as ),
I had an electronic patient satisfaction survey pushed under my nose while still in High Dependency at Queen's Medical Centre, Nottingham.
Not sure what the protocols are for patient satisfaction surveys, but personally I would have preferred to do one after discharge, with fewer drugs in my system and without a clinician standing over me while I did it.
Of course we all want to be nice about 'our' NHS, but should not feel under pressure to fill in an electronic survey without time for reflection, just to meet some bureaucratic target.