"Unhelpful receptionist for booking test"
About: NHS Fife NHS Fife
Posted by Kirsten D (as ),
I had to practically beg the receptionist at my local medical centre for a blood test.
I told her I worked full time, so could only go in first thing in the morning. I work 25 miles away so heading into work and coming back later during the day is not an option for me.
She flatly refused to let me have a thyroid blood test in the morning because it was not a fasting blood test, even though it would mean a wait of 4 weeks to get a test after 9am - despite their website stating you can book blood tests in the morning.
I also had to fill out my own pathology form for a urine sample, this after being told to book myself in on the ipad on the wall.
I have never come across such an unhelpful receptionist, the patient is the person who is supposed to be looked after, but not at this health centre. I am now trying to get registered somewhere else.