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Care Opinion

Maternity experience

Posted By Milliemoo

"Maternity experience"

About: Royal Alexandra Hospital / Maternity care (Ward 31)

(as the patient),

I am currently pregnant with my first child, the care I have received from the community midwives to date hasn't been great. However my husband and I recently attended a physio class at RAH maternity, which we both found really useful. It was practical, informative and well delivered in an informal environment where we felt comfortable to ask questions. We also attended 3 classes with midwives - the first two classes were very basic and could have been combined into one session.

Following the class I had to refer into the service due to wrist pain, I was seen almost immediately and fitted with splints which have eased my pain, I was also given help and advice and really felt listened too.

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 9 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 10/04/2015 at 13:42
Published on Care Opinion at 13:44

Dear milliemoo worker

Thank you for taking the time to give us your feedback. We are out and about over the next week but will respond to your properly when we get back.

Thank you.

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