"The cleaners were very friendly"

About: Royal United Hospital

(as the patient),

What I liked

The cleaners were very friendly

What could be improved

Staff knowledge, Staff attitude, Staff compitence, doctor nurse communication, pretty much everything. I presented with a problem, was discharged early with no diagnosis, still had the problem but had a broken wrist and black eye to add to the list. I went to a different city to stay with my parents, deterioated further and ended up ventilated in ICU.

Anything else?

I hold RUH directly responsible for the continuing health problems i experience now

Story from NHS Choices

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