"poor nursing"

About: Derriford Hospital

After hernia op I experienced massive swelling as the fluid didn't drain properly. The nurses didn't follow the surgeons instructions and I was left to care for myself. When I was due to leave the hospital I was told by a nurse to wait for a doctor, I waited over two hours. When I enquired as to when a doctor would be visiting the ward I was informed by the same nurse that the doctor had already been and I could have left the ward 1 1/2 hours earlier. I removed the drain tubes and cleaned myself up and left. I still have internal bruises which are quite painful but not life frettening I am assured by this hospital

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Responses

Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Dear Roger,

Please would you be kind enough to contact our PALS (Patient Advice and Liaison Service) Team on 01752 439884 or email plh-tr.PALS@nhs.net.

The PALS team will require additional information from you, so they can investigate your concerns.

Best wishes

Genny

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Response from Derriford Hospital

Please would you be kind enough to contact our PALS (Patient Advice and Liaison Service) Team on 01752 439884 or email plh-tr.PALS@nhs.net. The PALS team will require additional information from you, so they can investigate your concerns. Best wishes Genny

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