"staff didnt have a clue"

About: Warrington Hospital

After having a difficult pregnancy with alot of bleeding this hospital became like. Second home but at 22 weeks and 1 day I went into labour losing blood clots I got told I wasnt in labour an got left alone for 5 hours with no midwife in my room about 10 minutes before I had my little boy I was checked an told I didnt need steroids or anything as I wasnt in labour 10 minutes later I gave birth with only my mum in the room after ringing the emergency bell a cleaner came in realised what had happened and panicked then all the staff panicked which didnt Help me... My care was shoddy and I would never recommend Warrington to anyone

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Response from Alison Lynch, Deputy Director of Nursing - Quality and Patient Experience, Warrington and Halton Hospitals NHS Foundation Trust

I am so sorry to read about your experience, please accept my apologies that you found the care shoddy. We would very much appreciate the opportunity to review what happened and would ask that you contact the patient experience team to enable us to do this. The team can be contacted on 01925 662281 or patient.experienceteam@whh.nhs.uk

I hope we hear from you soon

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