"Cataract surgery - very well done"

About: Hull Royal Infirmary

I recently had a cataract operation following a detached retina 2 years ago. I gave 5 stars to the retina op. The recent experience was only marred in that I wasn't told to remove my contact lens a few days before the op.! Hence I had a wasted visit, and had to return 10 days later. This point needs to be made clear to contact lens wearers! Otherwise, I believe that the consultant and their team can be proud of the work they do.

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Response from Hull Royal Infirmary

Dear Adrian, Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned in the Ophthalmology Deaprtment are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience and Engagement Department Hull and East Yorkshire Hospitals NHS Trust.

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