"Absolutely Fantastic!"

About: Burnley General Hospital

The Staff in the daycare department ward 27 Were absolutely brilliant! In particular the Nurse who was with us all the way through.Friendly Polite and very very professional. Made us feel very comfortable and at ease. The staff in the MRI room were great too .. Our visit to royal Burnley hospital wasvery good. Thank you so much

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Burnley General Hospital

Dear Miss Seedat Many thanks for your feedback on your experience of our Children's service at Burnley General Hospital on the daycare ward 27, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team who will be very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471 or email me on wendy.stobbs@elht.nhs.uk. Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk Many thanks again for commenting and best wishes Wendy Stobbs, Senior Patient Experience Facilitator

  • {{helpful}} of {{total()}} people think this response is helpful